The supplier stop update the other Database the 2 February 2010, so if your HTC was produce after the 2 Feb 2010, you need to use NEW RECORDS.Please do not post request of code if your phone comes from one of theses networks :- Claro from all country (all models)- Brasil Telecom, TIM & Vivo Brasil (all models)- Movistar Chile & Equador (all models)- Vodafone & Movistar Spain (all models)- One Macedonia (all models)- Telenor Norway (all models)- Neuf Telecom France (all models)- KPN Netherland (all models)- Tigo Spain (all models)- Mobinil Egypt (All Model)- Tigo El Salvador (All Model)- 3 AT - Austria (All Model)- VIPnet - Croatia (All Model)- ALL Network from Portugal (All Model)- ALL Network from Austria (All Model)- HTC S621 Excalibur from Telcel Mexico- HTC Touch HD, Viva, Innovation, Nikki, Dual Touch from Bouygues France- HTC Touch HD, HTC Hero and Tatoo from Orange UK- HTC S730 from Hungary- HTC from Digitel Venezuela- HTC Wildfire, HD2(T8585), Touch Pro from Vodafone Romania - HTC S710 & Vox from SFR France- HTC HD from Play Poland Network- HTC S420 from Vodafone United Kingdom- SPV C100 from Orange Spain- Qtek 9100 from Movistar Mexico- X02HT from Softbank Japan- HTC Fuze from AT&TBecause for theses model/provider, the network provider change the code of the phone after receive them from factory, so code will not work.